FAQ

• How do I change my password?
• I have a question about my book order
• I have an issue with the Sanford Guide
• I am unable to renew my subscription from within the Johns Hopkins ABX Guide/Tarascon Prescriber's Essentials app
• I am unable to email myCME certificates
• When is the content of my app updated?

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iPhone / iPad / iPod

• Un-installing and Re-installing an app
• Can I transfer my iPhone or iPad app to a different device?
• Can I use the same app on my iPhone, iPad, and iPod Touch?
• Downloading an App
• Refunds

Android

• Un-installing and Re-installing an app
• Can I transfer my Android app to a different device?
• Can I use the same app on my Android Phone and Tablet?
• Downloading an App
• Refunds

Blackberry

• Will this app run on my BlackBerry Device?
• Are your apps compatible with Blackberry OS 7?
• Un-installing and Re-installing an app
• Can I transfer my Blackberry app to a different device?
• Can I use the same app on my Blackberry Phone and Playbook?
• Downloading an App

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Nook

• Downloading an App
• Refunds
• Are your apps available on the Nook?

Kindle Fire

• Un-installing and Re-installing an app
• Downloading an App
• Refunds
• Are your apps available on the Kindle Fire?

Windows Phone 7/8, Windows RT/8

• Do you make any apps on the Windows Phone or Windows RT Platform?
• Downloading an App

Desktop and Web Versions

• I am unable to find the MPR Desktop download